Tenant Guide

Property Search

Prior to enquiring and or viewing a property, it is the duty of the applicant to check his affordability of the said property rent and bills.

It is important to provide the agent the necessary information regarding the applicant's status including, but not limited, to his employment, number of people moving in, if applicable a possible or current housing benefit allowance, the likelihood of affordability of the said property rent and the ability to provide a proof and guaranties for it.

It is also a legal requirement for any applicant to provide a Right to Rent status if the applicant is not from the U.K.

The rental quoted is per week and also per month. A monthly rent calculation is: rent per week x 52 weeks in a year / 12 months.

Rent is payable in advance (monthly, quarterly, semi-annual or annual and it depends on the applicant's circumstances and credit check).

Referencing Procedure

Although anyone can apply to rent a property, as it is a common practice and as a tool for agents and landlords to decide on the application, the below needed to be submitted and clarified:

Please note that a reference check fee is usually chargeable, unless otherwise specified.

Admin Fee

At times, an admin fee which may includes the dealing, preparing and signing of documents may be applied.

Each property advert will include those charges, if applicable, and prior to submitting the Offer and Reservation Form and on it there will be a list of the charges and fees accordingly.

It is important to notice that the final decision regarding the success of the application to rent a property is solely of the landlord and or managing agent.

In the unfortunate event that the landlord will decide against an application and as long as all terms, as per the Offer and Reservation form are met, the full reservation fee (although non-refundable) will be returned to the applicant.

It is also important to understand and agree that the reservation fee is not a "holding deposit".

In case of a guarantor and or Rent Guarantee insurance is required, all costs will be borne by the applicant.

Assured Shorthold Tenancy (AST) Agreement

Once a tenancy agreed, an AST provided, by either the agent and or the landlord, need to be signed by both parties and guarantor, if applicable.

The tenant will be provided with the EPC (energy performance certificate) and How to Rent guide before signing the AST.

The How to Let guide copy can be found through the following link: https://https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/942503/6.6642_MHCLG_How_to_Rent_v5.pdf

Upon signing the AST all up-front payments, including deposit and fees, are payable. The fund needs to be paid prior to releasing of the property keys and or the start of the tenancy.


It is important to understand if the letting agent is also the managing agent. It is due to the fact that the letting agent will escort the process up and until the start of the tenancy and also for any renewal and or extension thereafter.

Management of the property, either by an agent and or by the landlord, meaning dealing with rent collection and maintenance, as and when needed and as per the terms and conditions of the AST and as per the law.


Dilapidation deposit is handled according to the Housing Act and is protected and or lodged within 30 days of the start of the tenancy by one of the government authorized deposit scheme.

The How to Rent guide explains thoroughly this subject (https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/942503/6.6642_MHCLG_How_to_Rent_v5.pdf) and a Prescribed Information is provided to the tenant on the protecting of the deposit.

Find My Home is registered with the DPS (Deposit Protection Service) Custodial Scheme.

Find My Home is a member of the Client Money Protect (CMP) scheme - membership number CMP003623.